Frequently Asked Questions

Everything you need to know about our Export Readiness Assessment.

What is the Export Readiness Assessment?

Which countries and products do you cover?

How long does the assessment take?

Do I need technical knowledge to complete it?

Can I assess multiple products or destinations?

Is my business information kept confidential?

How is my readiness score calculated?

What do the traffic light colors mean?

Can I see my score before paying?

What if I don't agree with my score?

How accurate is the data?

How much does it cost?

What payment methods do you accept?

Is there a free trial?

Can I get a refund?

What happens if I cancel my Unlimited Plan?

Do you offer discounts for organizations or bulk purchases?

What's included in the full report?

How long does it take to get my report?

Can I share my report with others?

What if requirements change after I get my report?

Do you offer support after I receive my report?

Do I need to create an account?

Can I pause and resume my assessment?

What if I get stuck on a question?

Does this work on mobile phones?

What browsers do you support?

What is the Market Requirements Explorer?

How is the Market Explorer different from the assessment?

Do I need to pay to use the Market Explorer?

What do I do after getting my report?

Can I get help implementing the recommendations?

Should I reassess after making improvements?

What score do I need to start exporting?

Can't find what you're looking for?

Contact us at support@gephra.com or use the live chat in your dashboard.

We typically respond within 24 hours (faster for Unlimited Plan subscribers).

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